Contact Us
Need help choosing a product, checking compatibility, following up on an order or requesting a return? Contact POTATOTECH using the confirmed details below.
Contact options
Email: A791101872@gmail.com
Phone: +27 79 110 1872
Company details
Legal entity: STAR BUY GLOBAL COMMERCE (PTY) LTD
Registration number: 2026/645345/07
Location: Brakpan, Gauteng, South Africa
Director: Teboho Caine Nketsi
Customer Support Hours
Monday–Friday: 09:00–17:00 SAST
Saturday: 09:00–13:00 SAST
Sunday and South African public holidays: Closed
Email enquiries may be submitted at any time and are normally answered within one business day.
What we can help with
- Product availability, specifications and current stock status.
- Compatibility checks using the exact device model, part number or product variant.
- Order status, delivery updates and address-change requests before dispatch where possible.
- Returns, warranty and damaged-on-arrival enquiries.
- Questions about payment options shown at checkout.
Before you contact us
For an order enquiry, include the order number, purchaser name, product name, SKU or model reference and a short description of the issue. Do not send full card numbers, passwords or other sensitive payment information by email or WhatsApp.
Returns support
Do not send goods to an unconfirmed address. Please contact us first and wait for the return instructions, applicable return route and receiving address to be confirmed in writing.